Support

We’re here to help you get the most from The First Forty Days.

Frequently Asked Questions

How do I set up my family?

When you first open the app as a mother, you’ll be guided through creating your family profile. Enter your baby’s name and birth date to personalise your experience. The app will automatically generate an invite code you can share with your partner or support people.

How does partner linking work?

After the mother creates a family, she’ll receive a 6-character invite code. Partners open the app and enter this code to link their device. Up to 3 partner/support devices can be linked to each family. Partners get their own dashboard to coordinate help.

What is Gatekeeper Mode?

Gatekeeper Mode lets the mother control her visit status — “Open for Visits,” “Drop-offs Only,” or “Do Not Disturb.” Partners can update this on her behalf. When enabled, a shareable status page shows your visit preferences, dietary needs, meal schedule, and help tasks to your wider support network.

How does the Meal Train work?

The Meal Train lets you coordinate meals from your support network. Add upcoming meals with the type, description, provider, and any delivery notes. Share your dietary preferences and allergies so helpers know what to bring. All of this appears on your public status page if enabled.

What is the shareable status page?

When you enable the status page in Gatekeeper settings, a unique link is generated that you can share with anyone — friends, family, neighbours, your antenatal group. They can view your visit status, dietary needs, upcoming meals, help tasks, and scheduled visits without needing the app.

Is my data private?

Yes. We collect the minimum data needed to sync between devices. Journal entries and personal checklists are encrypted on your device. We don’t collect your name, email, or any health data. Only information you explicitly share via the status page or partner linking is accessible to others. See our Privacy Policy for full details.

How do I restore my purchase on a new device?

Sign in with the same Apple ID you used for the original purchase. The app will automatically detect and restore your premium access. If it doesn’t restore automatically, look for the “Restore Purchases” option in the app settings.

Can I delete my data?

Yes. You can request complete deletion of all your server-stored data by contacting us. Locally encrypted data is automatically deleted when you uninstall the app. We will process deletion requests within 30 days.

Contact Us

If you need further assistance or have feedback about the app, please reach out:

Email: hello@analogtech.co

Analog Tech Ltd
New Zealand

We aim to respond to all support requests within 48 hours.

Crisis Resources

If you or someone you know is experiencing a mental health crisis or postnatal distress, please contact:

  • New Zealand: 1737 (free call or text, 24/7)
  • Australia: PANDA — 1300 726 306
  • United Kingdom: PANDAS Foundation — 0808 196 1776
  • United States: Postpartum Support International — 1-800-944-4773

In an emergency, always call your local emergency number.